No accounts to set up, no complicated process. Almost the whole range is browsable right here on the site.
Almost the whole Forxa range is on display right here — 94 spindle designs and fixing accessories, filterable by profile, diameter and finish. Note down the product codes and quantities you need. Prefer to browse offline? Request a free catalogue any time.
Email your product codes and quantities to [email protected], or call or WhatsApp us. We'll come back to you with an up-to-date quote — our prices move with demand and stock levels, so this is always the most accurate price you'll get.
Happy with your quote? Confirm your order and delivery address and we'll send an invoice by return. Payment by card or bank transfer — goods are dispatched once payment has fully cleared.
Your order is carefully packed and dispatched. In-stock standard spindles typically take 5–7 working days, though this depends on stock levels, design and any customisation — we'll always confirm your exact timescale with your quote.
*Depends on stock levels, design type and any customisation — low-stock designs can take up to 30 days, bespoke or custom designs up to 60 days. We'll always confirm your exact timescale before payment is taken.
We accept payment by card and bank transfer. Please note that card payments can take up to 3 working days to clear — your order will be dispatched only once funds have fully cleared into our account.
Payment constitutes your agreement to our full Terms & Conditions of Sale, available on request or at forxa.co.uk.
Change of mind returns are accepted within 14 days, subject to a 25% restocking fee and return at the buyer's cost. Goods must be returned unused in original packaging.
Faulty goods will be inspected and a full refund issued if confirmed. Full details in our Terms & Conditions.
Questions about ordering, payment and delivery are below. For product sizing, UK building regulations and fitting questions, see our full FAQ page.
To keep our prices competitive and as low as possible, we don't publish fixed prices — our costs move with demand, availability and stock levels, and we'd rather pass those savings on to you than lock in a rate that goes stale. Request your free catalogue and get in touch for an up-to-date quote — we're confident our prices won't be beaten for the quality on offer.
It depends on the spindle type and current stock. In-stock standard spindles deliver in 5–7 working days. Standard spindles subject to manufacturing due to low stock can take up to 30 days. Bespoke or custom designs can take up to 60 days. Forxa will always confirm your exact delivery timescale before payment is taken — so you know exactly what to expect.
Our catalogue includes full dimensions and fitting guidance for every product. If you have questions about sizing, fit, or whether a product suits your staircase, just email us at [email protected] — we're always happy to advise before you order.
Yes. We supply to homeowners, joiners, builders, and contractors alike. Trade enquiries are welcome — email us to discuss your requirements and we'll be happy to talk through pricing and supply for larger quantities.
Inspect your delivery on arrival. Any damage in transit must be reported to us within 48 hours with photographic evidence. Email [email protected] and we'll resolve it promptly.